The Nerja Town Hall, in collaboration with the Unión de Consumidores de Málaga, has organized a workshop to combat ‘Electricity Slamming.’ Slamming is the unauthorized switch of your electric service provider; not to be confused with cramming, which is an unauthorized charge on your electric bill.
The workshop, which takes place on the 20th of March at the Centro Cultural Villa, will take place at 17.00h, and is aimed at neighbourhood associations as well as individuals.
Apparently a salesman has been doing the rounds in the municipality, convincing homeowners to change their electricity company.
A woman had gone around to the Oficina Municipal de Información al Consumidor to complain how her 80-year-old father, who doesn’t even know how to read and write, was tricked. This woman was one of several locals that have registered complaints there; hence this talk on the 20th.
The elderly gentleman concerned signed a contract – which he couldn’t even read – and unwittingly gave them his bank account details for a bank standing order (domiciliación).
This practice is known as ‘electricity slamming,’ and consists of obtaining new clients via telephone calls or by calling at the door. The elderly, as is nearly always the case, are the habitual targets, who are offered false ‘offers for being pensioners.’
The Unión de Consumidores wishes to warn people that the modus operandi is to ask for an old electricity bill so that the salesman can work out how much the prospective client will save by changing companies.
They even sometimes ask the homeowner to sign a paper to prove before their superiors that they have called around, which is what happened to one Nerja resident, but the real reason for the signature is to ‘authorise’ a transfer that the homeowner never agreed t.
The talk will also covered basic concepts such as how an electricity bill breaks down, etc.
(News: Nerja, Axarquia, Costa del Sol, Malaga, Andalucia)