Tag Archive for terms

Travellers Rights (Part 1)

Rights of the passenger in cases of delay, cancellation, overbooking and lost luggage (part 1):
Every time we buy a ticket from a transport company e.g. plane, train, coach, etc we implicitly enter a contractual agreement with that transport firm. The contract is generally named “conditions of carriage”, “terms and conditions” or other similar names. It can be found on the company website and sometime in small print at the back of the ticket or in one of the receipts after the purchase. When we buy a ticket online we implicitly sign the contract by ticking the box stating that we accept the conditions of the transport company.