I’m Sorry?

Hi Martin,
Just a quickie! I was just trawling through my old emails and found this reply from Telefónica to a complaint I made years ago. Thought people might like to see they’ve got their customer service sorted at last!!

David Disney (Trevélez).

Dear Sir or Madam:

In the first place we are thankful for its visit to him to telefonica.com; with respect to its consultation we informed to him into which it stops its correct management, the Unit of Businesses of Telephone Spain puts at the disposal of all clients a new number of attention the 900101010. One is a unique number that will allow them to realise all managements and to solve all doubts in a single call, as much with respect to services of fixed telephony of Telephone Spain like a lines and movable data of Telephone Spain Moving bodies.

Sincerely,
telefonica.com.

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