Rights of the passenger in cases of delay, cancellation, overbooking and lost luggage (part 2)
Tag Archive for rights
Consumer Rights
by Maria Teresa Velasco •
In Spain, the travel industry is regulated by several laws and most importantly the ‘law for consumer protection.’ The latest version is the Royal Decree 1/2007. Like in any consumer activity at the purchase of a travel service, both consumer and travel operator agree either implicitly or explicitly on a contract.