OK, let me first explain (for non-native, English speakers) that the article headline is a (dated) phrase used in English to mean "it's just not acceptable."
Tempers were flaring in the Aeropuerto Federico García Lorca Granada-Jaén thanks to overbooking on a Vueling flight that left 30 passengers grounded for twelve hours.
When they did arrive at their destination (Barcelona) it was not until past midnight whereas they should have arrived in the early afternoon.
Now the thing is that this was not the first time this had happened but rather the second time this week as on the 10th there was a similar situation when passengers on two flights to Palma arrived five hours late.
In this latest case, the flight should have left at 12.50h on Sunday the 16th but some passengers realised that they couldn’t book their seat number via online, so they turned up with plenty of time to spare – a crass error considering the delay that awaited them.
Passengers who turn up to check in were informed that the aircraft on its way was much smaller than the one originally scheduled, therefore some passengers would have to remain behind. One passenger was advised by the charter-company staff to check their baggage in, just in case they could squeeze them on. If not, then their baggage would be taken off and loaded onto the next available flight for Barcelona.
In the end, of course, this passenger, along with 29 others, was left behind. Then came 14.30h when they were given a coupon to exchange for “breakfast”. The money, offered was a bit of joke: 3.75 euros – try getting breakfast for 3.75 in an airport!
The charter company, Vueling split the abandoned 30 into two groups: one left at 15.30h for Málaga from where they caught a flight to Barcelona arriving at 21.00h, whilst the other group was informed that they would be put on a direct flight leaving at 22.45h. If that was not bad enough, this flight actually left with a 30-minute delay!
(News: Airport, Granada, Andalucia – Photo & Original Article).